Who is NoFraud?
NoFraud helps True Classic protect their customers from fraud. NoFraud means that you can shop online with confidence, knowing that your personal and financial information is protected.
Is NoFraud safe?
Yes, NoFraud uses the latest security technologies to protect your personal and financial information. NoFraud is also a trusted partner.
What if I have a problem with my order?
If you have a problem with your order, you should contact the merchant directly. They will be able to service you right away.
What happens if NoFraud contacts me?
NoFraud may ask you to provide documentation to verify your identity. If NoFraud is unable to verify your identity they may decline the transaction.
What will Nofraud ask for to confirm my identity?
NoFraud may ask for a variety of documentation to verify your identity and the legitimacy of your transaction. You will not be asked to provide credit card numbers nor social security numbers.
What are my rights as a customer being reviewed by NoFraud?
As a customer being reviewed by NoFraud, you have the right to know why your transaction was flagged as fraudulent and you have the right to appeal the decision. You also have the right to provide NoFraud with documentation to verify your identity.
What happened to my order once confirmed by NoFraud?
Once your order has been confirmed by NoFraud, it will be processed and shipped by the merchant.